A lot of chauffeur businesses run on a phone, a notebook, and a stack of e-transfer screenshots. Each piece works on its own. Together they leak money — and most of it never shows up on your books.
Where manual workflows leak
These won't show up on your tax return. They show up in the ride that didn't happen, the deposit that never landed, the chauffeur who got dispatched to two bookings at once.
- ·Cash tracking. Every cash ride is an invisible second job — depositing the bill, recording the income, reconciling for tax. Skip a step and you're either underpaying CRA or losing track of what you actually earned.
- ·"I'll send the e-transfer." Sometimes they do. Sometimes they don't. You drove the ride. You can chase, write it off, or refuse to take the next booking from that customer — but you can't un-drive the ride.
- ·Dispatch blindness. Three vehicles, two chauffeurs, one phone in your pocket. Double-bookings happen. Late dispatches happen. The customer who books at the same time as another ends up cancelled with no warning, and you eat the goodwill cost.
- ·No policies. A customer cancels twenty minutes before pickup because their plans changed. You drove twenty minutes to the staging area. There's no contractual basis to charge them. The ride is gone, and so is the time.
- ·Marketing yourself. Google, Instagram, hotel concierges, word of mouth — each takes hours per week and a budget. Most of those hours don't produce a booking.
“Every hour you spend chasing payment is an hour you're not driving a billable client.”
What Velise replaces
Velise isn't a different way to drive. It's a different way to run the business around the driving. The car is yours. The chauffeur is yours. The customer is yours. Everything else is automated.
- ·Every booking authorizes the customer's card before your chauffeur even sees the ride. Captured automatically the moment the ride completes. Money lands in your account within 48 hours.
- ·Every vehicle, every chauffeur, every booking lives on one calendar. Off-platform bookings (a private client booking you directly) get a single tap to mark the window unavailable. Double-bookings stop existing.
- ·Cancellation and refund policies are baked in and uniform across the platform. Customer cancels under 24 hours: they lose 25%. Customer no-shows: you're paid in full. You don't negotiate. The platform does.
- ·Damage, smoking, soiled vehicle? You set the fee schedule once, on each vehicle. Customers see it before they book. If something happens, you file a claim with photos. Velise reviews. If approved, the customer's saved card is charged automatically.
- ·Your fleet shows up in customer search the moment you're approved. You're not buying ads to be found by people who already wanted a chauffeur.
- ·Payouts settle every completed ride within 48 hours. You see the math, see the cut (90% to you, 10% to Velise), see exactly what's coming and when.
What's left for you
The driving. The standard. The thing you're actually good at. Your customer arrives, your chauffeur is on time and sharp, the cabin is dialed in, the ride is the experience the customer paid for. Everything else — the booking, the payment, the calendar, the discovery, the policies, the disputes — happens without you touching it.