Velise is a marketplace platform. Velise is not a transportation company. Velise does not employ drivers or own vehicles. Velise provides the technology that enables bookings between customers and independent operators.

Velise verifies that operators meet our platform eligibility requirements before listing. This verification is for eligibility purposes only — it does not constitute a certification of safety or guarantee of service quality.

All payments processed securely through Stripe. All prices are all-inclusive — no additional charges after your ride.

Ride preferences you provide are collected to enhance your experience — shared with your operator before each ride. Velise does not sell this data. You can update or delete preferences at any time in profile settings.

Velise is a marketplace and is not liable for the actions of independent operators. Velise's liability is limited to the value of the booking in question.

Governed by the laws of Ontario, Canada. Disputes resolved in Ontario.